bdt5 Privacy Policy

1 Information Collection

Various types of information are collected on the bdt5 platform for the purpose of creating and managing your account and providing services. We may collect the information listed below:

1.1 Personal Identification Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID (NID) or passport number (for identity verification)
• Residential address and country

1.2 Financial Information

• Information associated with bKash, Nagad, Rocket, Upay, or bank accounts (full account numbers are not stored)
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information

• IP address and device information
• Browser type, operating system, and language settings
• Date and time of site access
• Data collected through cookies and similar tracking technologies

1.4 Gaming Activity Information

• Betting history, gaming sessions, and results
• List of preferred games and usage patterns
• Records of bonus and promotion usage

2 Purpose of Using Information

bdt5 uses your information only for specific and legitimate purposes. The main purposes for which we use your information are described in detail below:

2.1 Service Delivery and Account Management

Your information is used to register, verify, and keep your account active. This information is also needed to process financial transactions through bKash, Nagad, Rocket, and Upay. Information is also verified to ensure that the minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.

2.2 Identity and Age Verification

The platform is for users aged 21 and above only. Verifying each user's age is our legal and ethical responsibility. For this reason, identity is confirmed through a national ID or passport.

2.3 Security and Fraud Prevention

Information is used to prevent fraudulent activity, money laundering, and unauthorized access. Log data is analyzed to detect and investigate suspicious activity.

2.4 Customer Service

Your information is used to resolve issues through 24/7 live chat support in Bengali and via email. Account information is needed to properly handle your complaints and requests.

2.5 Personalized Experience

Your preferences and usage patterns are analyzed to provide relevant bonus offers, game recommendations, and promotional information. However, you may opt out of marketing communications at any time.

3 Information Sharing and Disclosure

bdt5 does not sell your personal information to third parties. However, limited information may need to be shared in certain circumstances:

3.1 Service Provider Partners

Limited information may be shared with payment processing, technical support, and gaming software providers. Each such partner operates under a strict confidentiality agreement. Pragmatic Play, Spribe, JILI, PG Soft, and other gaming providers receive only the information necessary to manage gaming sessions.

3.2 Legal Obligations

Information may be disclosed to comply with applicable laws and regulations in Bangladesh and to fulfill lawful orders from courts or government authorities. This includes compliance with Anti-Money Laundering (AML) regulations.

3.3 Business Restructuring

If bdt5 undergoes a merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. You will be notified in advance in such cases.

4 Cookies and Tracking Technology

The bdt5.cam website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve site functionality.

4.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used to maintain login sessions, verify security tokens, and save language preferences.

4.2 Analytics Cookies

These cookies are used to monitor and analyze site usage and to improve the user experience. This information is collected anonymously and is not linked to any individual.

4.3 Cookie Controls

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

5 Data Security Measures

To protect your personal and financial information, bdt5 applies industry-standard technical and organizational measures:

• SSL/TLS Encryption: All data transmitted to and from the site is protected by 256-bit SSL encryption.
• Data Storage Security: Stored data is kept in encrypted databases and backed up regularly.
• Access Controls: Only authorized personnel may access personal information for specific required purposes.
• Payment Security: Secure connections are maintained with bKash, Nagad, and other payment gateways. Full payment card or mobile wallet details are not stored on our servers.
• Regular Security Reviews: Regular security reviews and tests are conducted to identify system vulnerabilities.
• Two-Factor Authentication (2FA): Two-factor authentication is available as an additional layer of account protection.

While we take every precaution to protect your information, no data transmission over the internet can be guaranteed to be completely secure. In the event of a data security breach, we will make efforts to notify affected users in a timely manner.

6 Data Retention Period

bdt5 retains your personal information only for as long as necessary. The retention period is determined based on the following:

• Account information is retained for as long as the account remains active.
• Financial transaction records are kept for a specified period after account closure as required by law.
• KYC information may be retained for a longer period in compliance with Anti-Money Laundering (AML) regulations.
• Customer service communication records are kept for a set period after an issue is resolved.

After the specified period, information is securely deleted or anonymized.

7 User Rights

Under applicable laws in Bangladesh and our platform's policies, you have the following rights:

7.1 Right to Access Information

You may request a copy of the personal information bdt5 holds about you.

7.2 Right to Correct Information

If any information stored in your account is inaccurate or incomplete, you may request a correction. Much of your information can be updated directly from your account settings.

7.3 Right to Close Account

You may request to close your account at any time. After account closure, no information will be actively used beyond legal obligations.

7.4 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or messages, you may opt out at any time. This can be confirmed by contacting the customer service team.

To exercise any of the above rights, contact us at [email protected] or through 24/7 live chat.

8 Privacy of Minors

The bdt5 platform operates strictly for users aged 21 and above. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor is using our platform, their account will be closed immediately and the associated information will be deleted.

If you believe that a minor has registered without authorization, please notify us immediately at [email protected].

9 Third-Party Links and Services

The bdt5.cam website may contain external links to third-party websites. These third-party sites have their own privacy policies and are outside bdt5's control. We are therefore not responsible for how your information is handled on those sites.

Payment processing services such as bKash, Nagad, Rocket, Upay, and others are subject to their own privacy policies. We recommend that you familiarize yourself with their policies before using these services.

10 International Data Transfers

Our gaming software partners and technology service providers may be located in various countries. As a result, your information may be processed or stored on servers outside Bangladesh. In such cases, all partners are contractually bound to maintain the standard of protection described in this privacy policy.

11 Changes to the Privacy Policy

bdt5 reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the policy.
• Notify registered users via email.
• Display a notification on the platform.

Continuing to use the platform after an updated policy is published will be considered acceptance of the new policy. If you have any questions about changes to the policy, please contact us.

12 Responsible Gaming and Use of Information

bdt5 is committed to responsible gaming. We may use information about your gaming activity for the following purposes:

• To identify problematic gaming patterns and provide assistance when needed.
• To manage requests for self-exclusion or deposit limits.
• To provide information and resources related to responsible gaming.

To learn more about responsible gaming, visit our Responsible Gaming page.